Swedish-speaking Customer Service Agent in Crete – Housing Included

Location: From the office in Chania, Crete – ACCOMMODATION INCLUDED!
Working hours: Full-time
Start date: ASAP

Are you passionate about helping others and delivering a great experience to people who need your support?

About the position: Work as a Customer Service Representative for a leading global company, where you will assist customers with inquiries, resolve issues, and provide fast and effective solutions. The role involves communication via phone, email, and chat, with a strong focus on delivering a positive customer experience while maintaining accuracy and professionalism.

There are opportunities for personal development and career growth in an international and dynamic environment. You will become part of a supportive Scandinavian team and gain valuable international work experience to add to your CV. We are looking for a dedicated and service-oriented Customer Service Representative who can help us deliver an excellent experience to our customers.

Your responsibilities:

• Answer phone calls, emails, and chat inquiries from Swedish customers in Swedish, providing professional assistance
• Handle customer inquiries related to products, services, warranties, and maintenance
• Resolve customer issues quickly and efficiently while ensuring high customer satisfaction
• Advise customers on product features and benefits, helping them make informed decisions
• Participate in training sessions to stay updated on new products, services, and company policies
• Contribute to a positive working environment and collaborate effectively with colleagues

Qualifications:

• Strong communication skills in Swedish, both written and spoken
• English proficiency at a level that allows professional communication and participation in training
• Experience in customer-facing roles is an advantage
• Problem-solving mindset with the ability to handle stressful situations calmly and professionally
• Technical knowledge is a plus
• Ability to work independently as well as part of a team
• Flexibility and willingness to learn and adapt to new procedures and policies
• Open to experiencing a new culture

We offer:

• An exciting and challenging role in an international company
• Competitive salary + attractive bonuses + 14 salaries per year
• Relocation package: flight, airport transfer, and accommodation for the entire employment period
• Opportunities for professional and personal development
• A supportive and dynamic work environment with engaged colleagues
• A fantastic opportunity to work in an international setting
• Full employment contract with social security and health insurance
• Development and refinement of your soft skills and communication abilities, learning to communicate clearly and effectively with diverse audiences
• This is a full-time position with a 12-month contract.

How to apply: If you are ready to take the next step in your career, explore a new culture in a warmer climate, and become part of our great Scandinavian team, please send your CV to neda@globalcareerrecruitment.com.

We look forward to hearing from you.

Global Career values diversity. We encourage all qualified candidates to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.

Only candidates with a valid EU passport or a valid work permit for Greece will be considered.

Ongoing recruitment - 1 positions available

We look forward to welcoming you to Greece! 🇬🇷
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Global Career values diversity. We encourage all qualified candidates to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.