HR & Customer Support Manager i Kolding

Bixter.dk ApS | Kolding, Denmark

Shape the Future of International Recruitment with Bixter.dk ApS

Bixter.dk ApS is a fast-growing international recruitment and talent development company operating across Europe. We connect companies with skilled international candidates and support them through recruitment, onboarding, and long-term integration.

We are now looking for a high-performing HR & Customer Support Manager to join our team in Kolding. This is a key position for a business-minded professional who thrives in responsibility, relationship-building, and operational excellence.

If you are strategic, result-driven, and an excellent communicator, this role offers real influence and growth potential.

Your Role & Responsibilities

Human Resources Management

• Lead and optimize the full recruitment lifecycle: screening, interviewing, selection, and onboarding
• Develop and implement HR policies and procedures aligned with company strategy
• Support employee relations and contribute to a strong, positive, and performance-driven company culture
• Act as a trusted HR partner for management and employees

Customer & Relationship Management

• Own and continuously improve the customer journey for clients and candidates
• Manage customer support processes to ensure high satisfaction and long-term relationships
• Handle client and partner inquiries professionally, efficiently, and proactively
• Develop workflows, standards, and scalable solutions for customer support operations

Strategic & Business Leadership

• Contribute to and execute business strategies that support company growth
• Analyze market trends, customer needs, and operational data to drive improvements
• Lead innovation and process optimization across HR and customer support functions
• Ensure measurable results, efficiency, and continuous development

Who You Are

Professional Profile

• Strong experience in HR management and customer support / relationship management
• Fluent professional English (additional languages are a strong advantage)
• Solid understanding of recruitment, people management, and service-driven organizations

Personal & Leadership Qualities

• Strategic thinker with a clear business mindset
• Highly result-oriented, proactive, and accountable
• Strong leadership, communication, and organizational skills
• Comfortable working in a fast-paced, international environment
• Able to drive change and deliver measurable outcomes

What We Offer

• Key Position & Impact: A central role with real influence on company growth and culture
• Dynamic Environment: Fast-paced, entrepreneurial, and innovative workplace
• Growth Opportunities: Join an ambitious company with a clear long-term vision
• International Team: Work with a diverse, professional, and supportive team
• Modern Office: State-of-the-art facilities in Kolding, Denmark
• Competitive Package: Salary and conditions based on qualifications and performance

How to Apply

Are you ready to take ownership and shape the future of recruitment and customer success?

📩 Send your CV to nj@bixter.com

We review applications on an ongoing basis.